Family base is no longer working
CASTELLANO214
Newbie

Family base is showing no activity under calls & texts. On my daughter's phone I can see her calls & texts.  It was working properly until 2 days ago. What's happened?

Labels (1)
0 Likes
Re: Family base is no longer working
vzw_customer_support
Customer Service Rep

I rely on Family Base to keep me updated on my child's activity and we want your Family Base to work at all times as well, CASTELLANO214. Let's take a closer look into what's going on. Please power her phone off and back on. What is the make and model of her phone? When was the last time you were able to view her activity? Are you viewing details from your phone or the computer? You can learn more about Family Base here, http://spr.ly/6585DphMT.

 

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes