Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Family base not working
MJHUOK
Member

I have had several problems with family base on my daughters phone. The newest issue is that even though I have an ap blocked (instagram) it doesn't block it from her phone.

Labels (1)
0 Likes
Re: Family base not working
vzw_customer_support
Customer Support

MJHUOK,

 

Keeping your phones working the way you need them to is a big deal. We wouldn't want your daughter accessing things she shouldn't be. When was this set up? What happens when she tries to access this app? Is this happening over mobile data or wi-fi?

 

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes