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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Family base

Have a note 4 that my child has was showing everything perfectly but the last 2 weeks nothing is showing. No text, no calls or data usage isn't showing in family base. Any help would be greatly appreciated

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