Family locator has not been working for 2 months but im still being charged every month for the service
Let's ensure your family locator is working properly. What seems to be the issue with it? Share further details. Thanks in advance.
KristieQ_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I'm so sorry you are having problems with the family locator. Let's look into this together. Has it ever worked properly? Did the other device have a recent change? For example a software update or a hard reset?
JoeL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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