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Family plan still allowing unknown calls??

I tried the Smart Family plan for $4.99 monthly. However, the plan is not stopping/blocking callers to my iPhone 6S Plus that appear on my Caller ID as "Unknown Caller." Can someone advise if there is a solution to this problem other than changing my phone number? Thank you.

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Re: Family plan still allowing unknown calls??
Customer Support

ALEGOU65, I understand wanting to stop all ‘unknown callers’.  Has the block feature ever worked? Please check the settings of the Verizon Smart Family application does it show the option that unknown callers are blocked? Do you utilize any other features of Smart Family, if so how is that working?


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