In the last 2 days FamilyBase as well as the message log on verizonwireless.com is not showing text messages. Someone needs to get this fixed. I have done all the troubleshooting, again, and still no text messages. Why does this keep happening? It is a great tool as long as it is working.
We want to make sure you are able to use all your features. What troubleshooting steps have you taken so far? Does this happen on both My Verizon mobile and using the website? Is anything else on My Verizon having any issues loading?
JavierMD_VZW
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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
AKK41968, we are here to help. Do you not see the option? Can you clarify please?
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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