Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
FamilyBase not blocking calls during restricted times
sodhner
Member

I just got a Samsung Galaxy 5 for my daughter and set up FamilyBase to restrict usage.  I have set restricted times (currently all day) but I can still use her phone to call numbers that are not on the trusted numbers list.  I made sure the device was off when I set the time restriction, the times are set correctly... I can't really imagine that I did anything wrong.  I even deleted and re-added the restriction (slightly differently to ensure it was a 'new' rule)... and yet I can call any number I want.  I get a text alert letting me know that the phone called an unknown contact, so clearly it's aware of what's going on.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: FamilyBase not blocking calls during restricted times
sodhner
Member

Despite having double-checked, this still appears to have been user error, specifically that I'm an idiot.

View solution in original post

0 Likes
Re: FamilyBase not blocking calls during restricted times
sodhner
Member

Despite having double-checked, this still appears to have been user error, specifically that I'm an idiot.

0 Likes