Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
FamilyBase stopped working
Michaelem
Member

I've been using Verizon's FamilyBase application for the past few years but after the upgrade to version 4.0.0.7 on September 8th, 2017, it stopped working. Based on the comments in the Play Store for this app, lots of people are having a problem.  First, it is shocking that they could release an app with such a huge defect and second, the lack of response from Verizon is disappointing.

Come on Verizon, it has been a week now!!!

Labels (1)
0 Likes
Re: FamilyBase stopped working
vzw_customer_support
Customer Support

Michaelm, I depend on this app to function properly. Let’s get this figured out. What happens when you try to use the App? Are getting an error message?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes