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Familybase timezone off by one hour
37xbueno
Member

Same problem here.... I'm eastern timezone.

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Re: Familybase timezone off by one hour
vzw_customer_support
Customer Support

37xbueno

Thanks for reaching out to us I want to make sure your features for Family base are working correctly. Family base is set according to your time zone, this way when you set time restrictions to your phone it will lock them to the time you want. What exactly is occurring with your Family base feature on your lines? Is happening to all your lines?  Have you checked to see time zone that is set to your phone?  Let us know the details to better assist.

YareliM_VZW

Follow us on Twitter at @VZWSupport

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Re: Familybase timezone off by one hour
vzw_customer_support
Customer Support

37xbueno

Thanks for reaching out to us I want to make sure your features for Family base are working correctly. Family base is set according to your time zone, this way when you set time restrictions to your phone it will lock them to the time you want. What exactly is occurring with your Family base feature on your lines? Is happening to all your lines?  Have you checked to see time zone that is set to your phone?  Let us know the details to better assist.

YareliM_VZW

Follow us on Twitter at @VZWSupport

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