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Help!!!
mamahensley
Member

Have tried for at least an hour to find where to cancel the Familybase. This should not be this difficult!

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Re: Help!!!
B33
Sr. Leader

What kind of phone or Device do you have?  we'll see what we can do..

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Re: Help!!!
B33
Sr. Leader

Did a search and found this, We'll see if we can find more..

http://www.verizonwireless.com/news/2013/07/family-base-parental-controls.html

Found this: PDF Manual to what I think is for Family Base:

http://www.verizon.com/cs/groups/public/documents/onecmsresource/finalverizonfamilyp_0dbd.pdf

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Re: Help!!!
tikibar1
Sr. Leader
Sr. Leader

If you are having trouble canceling this feature via your on-line MyVerizon account, call Customer Service and they can cancel it for you.  When you get the phone tree, press 4 and say Agent.

Customer Service:

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

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