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How do I reinstall the Family Base app on my child's device?
KaraHays
Member

I uninstalled the family base companion app on my sons phone because it was not working right. How can I resend a text to his phone so I can re-install the app. Thanks

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Re: Family Base app on my childs phone
vzw_customer_support
Customer Support

I know the importance of being able to monitor your son’s usage activity. Let me assist in this. Although the companion app can add value, it is optional and is not needed for most FamilyBase functions. You can get more information on the FamilyBase Companion App here under the Using the FamilyBase Companion App section. http://vz.to/2bf5B0A

MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Family Base app on my childs phone
vzw_customer_support
Customer Support

I know the importance of being able to monitor your son’s usage activity. Let me assist in this. Although the companion app can add value, it is optional and is not needed for most FamilyBase functions. You can get more information on the FamilyBase Companion App here under the Using the FamilyBase Companion App section. http://vz.to/2bf5B0A

MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

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