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How do you set data usage limits?
4Ken10011
Newbie
‎05-30-2019 09:42 AM

How do you set limits, the web site makes it hard to find, and controll limits, dont need to know how to sign up for it

 

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Re: how to set data usage limits
vzw_customer_support
Customer Service Rep
‎06-01-2019 09:48 AM

4Ken10011,

Hi there! I'm sorry to learn that you're having some trouble setting the data usage limits within the SmartFamily feature. Allow me to help as I know it is important to set data limits for some lines. Please click here https://www.verizonwireless.com/support/how-to-use-verizon-smart-family/ & you'll be able to refer to the "Usage limits" section under "Limit data usage / Remove data limit". Does this information help? If it does not, can you please explain what step(s) you're getting stuck on.

AliciaD_VZW

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Re: How do you set data usage limits?
vzw_customer_support
Customer Service Rep
‎06-01-2019 09:50 AM

4Ken10011, I definitely understand your concern with setting the data usage limits. Data overages are never fun and will create a high bill. No worries, I will help get things sorted out for you. Check out the link below for more details about how to set up the limits. Scroll down the page to where it says usage limits for the instructions. Let us know if this helps. 

 

http://spr.ly/6605EWDLN

 

DiaS_VZW

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