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Is Moto Z Play FamilyBase Companion compatible?
ELISER32
Member

I just tried installing the FamilyBase Companion to both of my sons' phone and the app says it is not compatible and will not let me install it. Their phones are Android Version 7.0.

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Re: Is Moto Z Play FamilyBase Companion compatible?
vzw_customer_support
Customer Support

We do apologize for the inconvenience, Eliser32. At this time, The FamilyBase Companion application is not compatible with 7.0. We are working diligently to find a resolution and to make it compatible. Please continue to watch for any updates for the app.

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Is Moto Z Play FamilyBase Companion compatible?
vzw_customer_support
Customer Support

We do apologize for the inconvenience, Eliser32. At this time, The FamilyBase Companion application is not compatible with 7.0. We are working diligently to find a resolution and to make it compatible. Please continue to watch for any updates for the app.

HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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