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Is the Family base app available on basic phones?
Sabotage
Member

I purchased a simple basic talk/text flip phone Kyocera that the associate said would be compatible with the family base feature.  It will not load the app on the phone however.  Is there another way to add the app to this phone?  It has internet service so I would think it would be able download the app...

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Re: Family base app not available for all phones?
vzw_customer_support
Customer Support

We want to ensure that you are able to manage your usage with FamilyBase, Sabotage. While certain basic devices are not compatible with the FamilyBase companion app, they are still eligible for the feature. This means that by using your My Verizon account, you can set allowance limits and restrict time using My Verizon. To set controls, please use the following link and scroll to "Setting Controls." http://spr.ly/6586B9mDA


Was there something specific other than setting allowances that you wanted to do with the companion app?



AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Family base app not available for all phones?
vzw_customer_support
Customer Support

We want to ensure that you are able to manage your usage with FamilyBase, Sabotage. While certain basic devices are not compatible with the FamilyBase companion app, they are still eligible for the feature. This means that by using your My Verizon account, you can set allowance limits and restrict time using My Verizon. To set controls, please use the following link and scroll to "Setting Controls." http://spr.ly/6586B9mDA


Was there something specific other than setting allowances that you wanted to do with the companion app?



AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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