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No activity
BERPRY34
Member

I just did a system update on my child's phone and now there is not showing any activity for the past two days.   Is there an issue?

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Re: No activity
vzw_customer_support
Customer Support

Berpry34, having controls for my children as well,I understand needing them to work. We definitely want to get the activity showing again. I will need to get some additional information from you to help get the application working again. Please tell me what application you are using. Also, what is the device make/model your child's device? Where are you attempting to review this information regarding the device? 


KatrinaN_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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