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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Pairing a phone to FamilyBase - Download Failed

Im trying to pair my sons iPhone 7S so I can use the Content Filters, but when I go through the instructions and click "Got it". it just brings me to a page that says "Download Failed". I've tried it 6 times, getting new texts to his phone, and nothing seems to be working. Help!

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