Parent/Child setting When there is only One phone on the Account
CrazyDad
Newbie

My Verizon phone is provided by my employer.  I just got a Verizon post-pay plan for my son, so i could use the Familybase features.  Since there is only one phone on that account, it will not let me set his phone as child, which is limiting the features that i can use, like usage monitoring.  Please tell me there is a workaround for this.

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Re: Parent/Child setting When there is only One phone on the Account
CrazyDad
Newbie

Here is where I am hitting a roadblock, since only one phone on the account.

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Re: Parent/Child setting When there is only One phone on the Account
vzw_customer_support
Customer Service Rep

I am a mother myself and I know how important it is to make sure we monitor our kids usage. You should be able to manage your parent line. I have Family Base myself and I am able to put a restriction on my line which is the Parent line. Check out this link http://www.verizonwireless.com/support/how-to-use-familybase/ and keep me posted.


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Re: Parent/Child setting When there is only One phone on the Account
CrazyDad
Newbie

I've been through the "how-to-use" page and I am able to "manage" the

parent line, limiting time of use and who he can call, but it will not let

me monitor, seeing who he calls and texts. It tells me that I can't

because it is the parent line.

On Fri, Sep 18, 2015 at 10:53 AM, Verizon Wireless Customer Support <

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Re: Parent/Child setting When there is only One phone on the Account
tbo27
Master - Level 2

opt out and back in using your line as parent

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