Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Parent/Child setting When there is only One phone on the Account
CrazyDad
Member

My Verizon phone is provided by my employer.  I just got a Verizon post-pay plan for my son, so i could use the Familybase features.  Since there is only one phone on that account, it will not let me set his phone as child, which is limiting the features that i can use, like usage monitoring.  Please tell me there is a workaround for this.

Labels (1)
0 Likes
Re: Parent/Child setting When there is only One phone on the Account
CrazyDad
Member

Here is where I am hitting a roadblock, since only one phone on the account.

0 Likes
Re: Parent/Child setting When there is only One phone on the Account
vzw_customer_support
Customer Support

I am a mother myself and I know how important it is to make sure we monitor our kids usage. You should be able to manage your parent line. I have Family Base myself and I am able to put a restriction on my line which is the Parent line. Check out this link http://www.verizonwireless.com/support/how-to-use-familybase/ and keep me posted.


AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Parent/Child setting When there is only One phone on the Account
CrazyDad
Member

I've been through the "how-to-use" page and I am able to "manage" the

parent line, limiting time of use and who he can call, but it will not let

me monitor, seeing who he calls and texts. It tells me that I can't

because it is the parent line.

On Fri, Sep 18, 2015 at 10:53 AM, Verizon Wireless Customer Support <

0 Likes
Re: Parent/Child setting When there is only One phone on the Account
tbo27
Sr. Member

opt out and back in using your line as parent

0 Likes