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Phone activity not showing in Family Base
swcunn
Member

How do I get the activity of my sons phone to show up on Family Base? All other lines are showing normally.

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Re: Phone activity not showing in Family Base
Ann154
Expert
Expert

Do any of the lines have an iPhone activated on them. The information from the iPhone might be different from other phones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone activity not showing in Family Base
swcunn
Member

Yes, but that phone is showing some information. It's an LG G5 that is

showing nothing at all.

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Re: Phone activity not showing in Family Base
Ann154
Expert
Expert

Is the LG G5 running the Marshmallow update? I have read the Family Base application isn't very compatible with Android 6.0+ (Marshmallow).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.