Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Prevent account owner from viewing messages on other lines

How do I prevent account admin from viewing text messages sent on other lines

Labels (1)
Re: Prevent account owner from viewing messages on other lines
Customer Support

That's a great question, Fostermon0408. The Account Owner is not able to view the contents of other users' text messages, but is still able to view the time and date they were sent, as well as who they are sent to. The Account Owner is authorized to see this, because the account belongs to them. Even without the Family Safeguards and Controls we offer, the Account Owner is able to view a more limited selection of data by looking at the usage details of the device. Users who do not want the Account Owner to be able to see this information may want to consider moving their lines to another account.