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Re-approve Previous Approval?
rtaylor16
Member

My son sent me a request to approve an in-app purchase. I approved the request but I needed to verify my new debit card on my phone before I could use it to make his purchase on his phone. So I did that and when I clicked on “buy” in the app, it brought up another “sending request to purchase” but it’s not actually sending the request, presumably because it already did. So now I can’t make this purchase and I’m not really sure how to fix this problem? 

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Re: Re-approve Previous Approval?
vzw_customer_support
Customer Support

Hi. It's important to be able to get your son's app. We'd like to look into this and see what's going on. Please send us a Private Note for assistance.

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