Re: Re-approve Previous Approval?

rtaylor16 · ‎10-16-2020

My son sent me a request to approve an in-app purchase. I approved the request but I needed to verify my new debit card on my phone before I could use it to make his purchase on his phone. So I did that and when I clicked on “buy” in the app, it brought up another “sending request to purchase” but it’s not actually sending the request, presumably because it already did. So now I can’t make this purchase and I’m not really sure how to fix this problem?

vzw_customer_support · ‎10-18-2020

Hi. It's important to be able to get your son's app. We'd like to look into this and see what's going on. Please send us a Private Note for assistance.