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Remove data limit from parent line
publicstaticvoid

When I put a data limit on on of my lines, it automatically set the data limit on my line as well and it will not let me clear the limit. How do I remove a data limit from a line? If I clear the text box for the data limit the save changes button does not show up. Have tried in both IE and Chrome with no success.

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Re: Remove data limit from parent line
vzw_customer_support
Customer Support

publicstaticvoid, Managing the data allowance for your lines is important, indeed! With Family Base, you may need to delete/remove the profile for your line to correct the preset data limit. This can be done under the Profile tab. Towards the bottom is an option to "Delete Profile" to clear all the data limits set. Once this is done, you will need to go back and reset the data limits for each line. Here's more information of managing Family Base:http://vz.to/1u1irjd.

TanishaS1_VZW

Follow us on Twitter @VZWSupport

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Re: Remove data limit from parent line
vzw_customer_support
Customer Support

publicstaticvoid, Managing the data allowance for your lines is important, indeed! With Family Base, you may need to delete/remove the profile for your line to correct the preset data limit. This can be done under the Profile tab. Towards the bottom is an option to "Delete Profile" to clear all the data limits set. Once this is done, you will need to go back and reset the data limits for each line. Here's more information of managing Family Base:http://vz.to/1u1irjd.

TanishaS1_VZW

Follow us on Twitter @VZWSupport

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