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Removing usage and time restrictions
Julesty
Member

We changed our daughters phone number which had usage and time restrictions on it. We want to remove the restrictions on her new number. How do i go about doing that on my verizon without haveing to readd the 4.99/mo charge?

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Re: Removing usage and time restrictions
vzw_customer_support
Customer Support

Julesty, managing your account online is definitely convenient. We are here to help ensure your account reflects as you need it to. We also apologize you encountered an issue when working with removing restrictions set to your daughter's mobile number. Are you still in need of assistance with this? If yes, please send us a DM, and we can assist. I have sent you a follow request. From there, you should be able to send me DM for direct help with this.

Click on the link for steps on how to Direct Message How To: Direct Message

NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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