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Smart Family App and Unlocked Phone
tharst
Member

Does the Verizon Smart Family app work with an unlocked phone?  I plan on bringing my own device, a Motorola Moto G6, and want to make sure things are going to work before I do.

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Re: Smart Family App and Unlocked Phone
vzw_customer_support
Customer Support

We definitely want you to be able to take advantage of all the useful features of Verizon Smart Family, tharst. I'm happy to shed some light on this. You can read about the minimum specifications for Smart Family here: http://spr.ly/6608EX2nC See #1 of the "Compatibility with Plans, Features and Devices" section of that article. Android 5.0 or newer or iOS 10.0 or newer is needed. However, since the phone is a non-Verizon phone, we wouldn't be able to guarantee that all features will work. Does this clarify? 

RyanM_VZW

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