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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Smart Family App and Unlocked Phone

Does the Verizon Smart Family app work with an unlocked phone?  I plan on bringing my own device, a Motorola Moto G6, and want to make sure things are going to work before I do.

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Re: Smart Family App and Unlocked Phone
Customer Support

We definitely want you to be able to take advantage of all the useful features of Verizon Smart Family, tharst. I'm happy to shed some light on this. You can read about the minimum specifications for Smart Family here: See #1 of the "Compatibility with Plans, Features and Devices" section of that article. Android 5.0 or newer or iOS 10.0 or newer is needed. However, since the phone is a non-Verizon phone, we wouldn't be able to guarantee that all features will work. Does this clarify?