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Smart Family App keeps Resetting
SamsungDave
Member

My Daughter has an IPhone 12 on which teh Smart Family app is installed. Despite setting it up properly, after a few days I get a message that her location permission is off and also time restriction seems to reset and asks me to activate again. I fix both through teh fix instructions, works well for a few days, then same problem. Am I doing something wrong?

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Re: Smart Family App keeps Resetting
vzw_customer_support
Customer Support

Let's get to the bottom of this.  A private message is being sent now to assist you further.

-Sean

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