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Smart Family - Several Apps with permission not working on childs phone
nanette111
Member

Cannot open several Apps on my childs phone. to name a few, Tiktok, Netflix, Youtube. However other apps work fine such as Snapchat, Disney Spotify.

 

What is the glitch and how can we fix to be able to open. Restrictions are set to ALLOW the apps that cannot open. 

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Re: Smart Family - Several Apps with permission not working on childs phone
vzw_customer_support
Customer Support

Hello, nanette111. We are here to help! It's important your child is able to access these apps. To clarify, what is the make and model of her device? CourtneyM_VZW

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