Smart Family & Spotify

[KimsQuads]

I would like to allow my teens to use the Spotify app during school hours. Is this possible & how?

[vzw_customer_support]

This is an excellent question, allow me to answer it for you, KimsQuads. If you add a data restriction to your kids' phones during school hours, the phones cannot access cellular data and since Spotify uses data it cannot be used. What your kids can do is download music to their phones from Spotify when their phones are allowed to access data and then that music will be in the phones and will play without any data connection (https://support.spotify.com/us/article/listen-offline/). How does this sound? -Antonio

[Jellow4720]

Why will Spotify kids app not work ?

[vzw_customer_support]

Jellow4720, thanks for reaching out. I would love to be able to assist. Can you please provide me with a bit more details as to what is not working? Are you getting an error message? Please keep us posted. 

-Kevin