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Smart Family & Spotify
KimsQuads
Member

I would like to allow my teens to use the Spotify app during school hours. Is this possible & how?

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Re: Smart Family & Spotify
vzw_customer_support
Customer Support

This is an excellent question, allow me to answer it for you, KimsQuads. If you add a data restriction to your kids' phones during school hours, the phones cannot access cellular data and since Spotify uses data it cannot be used. What your kids can do is download music to their phones from Spotify when their phones are allowed to access data and then that music will be in the phones and will play without any data connection (https://support.spotify.com/us/article/listen-offline/). How does this sound? -Antonio

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Re: Smart Family & Spotify
Jellow4720
Member

Why will Spotify kids app not work ?

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Re: Smart Family & Spotify
vzw_customer_support
Customer Support

Jellow4720, thanks for reaching out. I would love to be able to assist. Can you please provide me with a bit more details as to what is not working? Are you getting an error message? Please keep us posted. 

-Kevin

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