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Smart Family location not updating / no companion app
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I use Smart Family without the companion application. My kids are pretty old and I don't need exact location , but like to see that they have arrived when traveling.. that type of thing.
Sometimes the location hasn't updated for hours or a day even though my kid is using the phone, it is definitely on, we can text or I can see they are online using other messaging appls.
So my question is why would Smart Family not see the phone? Is it about a wifi connection where they are? thanks
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Re: Smart Family location not updating / no companion app
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Send us a Private Note. *Cecile
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Re: Smart Family location not updating / no companion app
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I have same question
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Re: Smart Family location not updating / no companion app
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Let's look into this. When did the issue begin? When were you last able to succesfully see the location? Please tell me more.
-Yani