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Smart Family time limits
STESPI68
Member

If parent and child phones are in different time zones, when is the phone disabled?  Is it during the set hours in the parent's time zone?  I am experiencing some issues and not sure if this is the cause.

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Re: Smart Family time limits
vzw_customer_support
Customer Support

STESPI68,

 

Making sure you have access to the right features when you need them is essential and we can understand wanting to make sure everything is working the way that it should be. If you have any time restrictions set, it should kick in based on the child devices current time zone. What issues are you having with your Smart Family feature currently? We're here to help.

 

Candice_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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