“Something went wrong” error message

[naxetami]

I received a text saying “VZW Smart Family Msg: You have reached your monthly data limit for this cycle and data use may no longer be allowed.”

Yet, i checked and i have plenty of data remaining. I went to check the controls to see if there was a limit set on my phone (like i have for my kids), and i can’t access it. When I try to access Controls, it reads “Somethingn went wrong. Please try again.”

Help?

[naxetami]

Forgot to mention that my phone software is up to date and the family app is up to date