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“Something went wrong” error message
naxetami
Member
‎08-26-2019 05:49 AM

I received a text saying “VZW Smart Family Msg: You have reached your monthly data limit for this cycle and data use may no longer be allowed.”

 

Yet, i checked and i have plenty of data remaining. I went to check the controls to see if there was a limit set on my phone (like i have for my kids), and i can’t access it. When I try to access Controls, it reads “Somethingn went wrong. Please try again.”

 

Help?

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Correct Answer!
Re: “Something went wrong” error message
naxetami
Member
‎08-26-2019 06:34 AM

Forgot to mention that my phone software is up to date and the family app is up to date

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