Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Verizon Smart Family

I am having issues with the smart family time limits not working. This evening, after my sons set time limit had started, he received several text messages and phone calls. I also looked at his calls through my app and he sent and received phone calls at midnight or later even though his nite time limit starts at 9pm. The VPN is showing as connected but he still receives notifications from Snapchat, email, and other online apps. Plus still has the ability to receive some calls and texts. Nobody is on his trusted numbers list, he is very irresponsible with night time calling which is why we set the limits. Now we bring his phone in our room at night because the smart family isn’t working properly. He has an iPhone 7 as well.