Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
View contacts thru FamilyBase on iPhone?
WendyO6
Member

With FamilyBase on a child's iPhone, how can I view his contact NAMES, not just the phone numbers?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: View contacts thru FamilyBase on iPhone?
vzw_customer_support
Customer Support
Hi WendyO6,

We know the importance of having great usage controls on your child's line!
Initially, the Contacts page shows the contacts from your child's address book* and any numbers with which your child's phone has communicated. However, as you use the service, the goal of the contact list is not to mirror the child's address book exactly. Rather, it's used as a tool to provide parents with a view of their child's friends by associating names to as many phone numbers in the activity list as possible.
*Requires the FamilyBase Companion app to be installed on your child's device. Click here for instructions on how to view the contacts or numbers http://www.verizonwireless.com/support/how-to-use-familybase/ .

Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: View contacts thru FamilyBase on iPhone?
vzw_customer_support
Customer Support
Hi WendyO6,

We know the importance of having great usage controls on your child's line!
Initially, the Contacts page shows the contacts from your child's address book* and any numbers with which your child's phone has communicated. However, as you use the service, the goal of the contact list is not to mirror the child's address book exactly. Rather, it's used as a tool to provide parents with a view of their child's friends by associating names to as many phone numbers in the activity list as possible.
*Requires the FamilyBase Companion app to be installed on your child's device. Click here for instructions on how to view the contacts or numbers http://www.verizonwireless.com/support/how-to-use-familybase/ .

Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes