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What happened to Family Base? Hasn't worked in 2 days.
AKK41968
Member

Have not seen any updates on any devices in the lasts 36-48 hours in the Family Base app. What is wrong? This is the 2nd time in the last month that there have been issues. Can you please get this fixed? it is a great app when it is working.

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Re: What happened to Family Base? Hasn't worked in 2 days.
vzw_customer_support
Customer Support

Akk41968, we want you to have access to your FamilyBase activity as needing. I welcome the opportunity to assist with your FamilyBase concerns. Are you currently still having an issue with viewing your activity? If so, what activity are you not able to view?

 

EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: What happened to Family Base? Hasn't worked in 2 days.
AKK41968
Member

The Family Base app started working again hours after I posted this question. So far it is still working. I just want to know if there was an issue. It seems too coincidental that it started working again after I posted the question.

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