What happened to Family Base? Hasn't worked in 2 days.
AKK41968
Enthusiast - Level 2

Have not seen any updates on any devices in the lasts 36-48 hours in the Family Base app. What is wrong? This is the 2nd time in the last month that there have been issues. Can you please get this fixed? it is a great app when it is working.

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Re: What happened to Family Base? Hasn't worked in 2 days.
vzw_customer_support
Customer Service Rep

Akk41968, we want you to have access to your FamilyBase activity as needing. I welcome the opportunity to assist with your FamilyBase concerns. Are you currently still having an issue with viewing your activity? If so, what activity are you not able to view?

 

EbonyR_VZW
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Re: What happened to Family Base? Hasn't worked in 2 days.
AKK41968
Enthusiast - Level 2

The Family Base app started working again hours after I posted this question. So far it is still working. I just want to know if there was an issue. It seems too coincidental that it started working again after I posted the question.

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