Why can I only set data limits for one line?

[ARIWIL11]

I need to set data limits for all 5 but can't choose the remaining 4 to set data limits for and I'm not sure why.  I have have all 5 of my children's lines set up to view their activity in the family base app/program but can only set data limits for one. Also, I have to change this through the Internet browser because the family base app gives me an error message.

[vzw_customer_support · Accepted solution]

I appreciate you using this great feature to manage your account, ARIWIL11. There are some easy steps at https://www.verizonwireless.com/support/how-to-use-familybase/ with help setting up the Family Base restrictions. Do you have all 5 lines set as Child lines in the Profile tab? What model phone do you have the parent application installed on that’s giving you errors? What error message are you seeing?

JenniferH_VZW
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