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Why do my contacts show up on my child's phone now that I have Family Base?
rivenoak
Member

I recently added a phone for my child and Family Base. I wanted Family Base mostly to control the amount of data used by him.

His phone has now added contacts from my list and if I add a new contact on my phone, it adds to his also. I don't want him to have all of these contacts. I can't figure out how to stop it from happening.

Advice?

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Re: Why do my contacts show up on my child's phone now that I have Family Base?
vzw_customer_support
Customer Support

That's really strange, rivenoak. It's certainly not an expected feature of Family Base. What model phone do you use? What model phone does he use?


JenniferH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why do my contacts show up on my child's phone now that I have Family Base?
rivenoak
Member

I have an S7, he is using an S4.

If I block the Cloud on his, would that stop it?

On May 22, 2016 7:16 AM, "Verizon Wireless Customer Support" <

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