Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why does family base make me reenter the 10 digit phone number

Is there anyway to use family base and not have my child have to reenter the phone numbers they are trying to call?

Labels (1)
Re: Why does family base make me reenter the 10 digit phone number
Customer Support



FamilyBase is a great way to manage usage and protect users on your account, but let's get a bit more information on this calling issue to best help. Since this would be on your child's line, is the number they are calling already saved to the phone as a contact? What make/model is their device, and is it using the Companion app?


Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!