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Why does family base make me reenter the 10 digit phone number
NATALLEY
Member

Is there anyway to use family base and not have my child have to reenter the phone numbers they are trying to call?

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Re: Why does family base make me reenter the 10 digit phone number
vzw_customer_support
Customer Support

NATALLEY,

 

FamilyBase is a great way to manage usage and protect users on your account, but let's get a bit more information on this calling issue to best help. Since this would be on your child's line, is the number they are calling already saved to the phone as a contact? What make/model is their device, and is it using the Companion app?

 

RussellM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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