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Why is no activity appearing on family base?

I'm having issues all the sudden as well. Family Base shows no activity on one of my lines. It has worked fine for over a year. I know there is activity.

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Re: Why is no activity appearing on family base?
Customer Support

You came to the right place for assistance with FamilyBase holyc897. Let's make sure that the service is setup properly. Is there any activity on the line in question? When was FamilyBase setup for this line? As you share the details then we can look into the accuracy of the service.

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