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WiFi calling not working - iPhone 7
adammsu1983
Member

Anyone got WiFi calling to work on a "just kids plan".  It's a good ip7 with the current OS, I'm thinking this plan must block it?

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Re: WiFi calling not working - iPhone 7
vzw_customer_support
Customer Support

Wi-Fi calling is a great feature to take advantage of, adammsu1983. Allow us to gather more information to be on the same page and provide accurate information. What happens when you attempt to enable Wi-Fi Calling on the iPhone 7?

VictorC_VZW

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Re: WiFi calling not working - iPhone 7
adammsu1983
Member

It's very weird, it accepts the "enable" like any phone, I can update the emergency address, whatever, it just never actually switches to WiFi calling.  It shows it's enabled, it's on WiFi, it just doesn't connect. I get the feeling that the "just kids" plan blocks WiFi calling to enable the 20 contact filter.

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Re: WiFi calling not working - iPhone 7
vzw_customer_support
Customer Support

adammsu1983, we certainly want to ensure that we do everything possible to help. Please tell us, are you able to call one of your trusted contacts using Wi-Fi Calling? Do you have any Wi-Fi restrictions enabled on the device? 

 

LauraF_VZW

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