Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
familybase turn off data on schedule
22350
Member

I want to turn off my kid's data on a schedule.  I don't want my kids bypassing my home wifi controls, by making a hotspot.  Can i do this?

Labels (1)
0 Likes
Re: familybase turn off data on schedule
vzw_customer_support
Customer Support

22350, we realize how important it is to be able to monitor and control data usage on your account.  The Familybase would allow you to control your child’s service on a schedule (as long as their phone has that capability as this cannot be done with any phone).  However, we are not able to turn off the WiFi capabilities of a device since this uses an outside network.  That can only be done on the device itself or on the WiFi network/router.  Here is more information about our Familybase feature:

https://www.verizonwireless.com/support/verizon-familybase-faqs/

http://spr.ly/6587DRMhF

https://www.verizonwireless.com/support/knowledge-base-155523/

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: familybase turn off data on schedule
22350
Member

Thanks for the response.

I am not interested in controlling the wifi. I can do that through my router. I need to be able to turn off their lte data. I do not, however, want to turn off the phone service.

Just don’t want them on the internet. I do want them to be able to make a phone call

thanks,

Paul

0 Likes
Re: familybase turn off data on schedule
vzw_customer_support
Customer Support

FamilyBase may be a good fit for you. You are able to do things like set a limit on how much data they are able to use in a month, as well as setting school and sleep hours where they are not able to use data at all. For calling and text messages, you can leave these features unaffected. If certain numbers in your life become an issue, you can either prevent your children from calling or texting those specific numbers, or you can create a whitelist of approved numbers that they are allowed to contact. The beauty of FamilyBase is that it gives you, the parent and the person paying the bill, executive discretion over how and when the devices are used. Of course, if the problem is related to their using their phones to create Mobile Hotspots in order to connect other devices to their phones, another option you may be interested in is simply removing the Mobile Hotspot provisioning from the lines in question.


PeterP_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes