Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
lost contacts
krmosborn
Member

My daughter just upgraded to a new phone and all of the contacts that were stored as contacts in the family safeguards dashboard are gone.  How can they be recovered?

Labels (1)
0 Likes
Re: lost contacts
vzw_customer_support
Customer Support

We understand the importance of having this set up for your phone. I would be concerned as well if my settings were not saved. To clarify, due to the application being installed on a new phone you will have to reenter this information.When installing an application your saved profile information would have to entered over. I hope this makes sense.

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes