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"Location isn't working properly. Tap this Link to reactivate"
m1j
Member

Child's phone is an iPhone SE 2020, running latest iOS, location service for Smart Family is turned to Always On. 

And yet, every other day, I receive the message above and in the Smart Family app it reads "Location permissions may be off. Improve accuracy and reactivate alerts."

 

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Re: "Location isn't working properly. Tap this Link to reactivate"
vzw_customer_support
Customer Support

We understand how important this is for you, and I'm sorry to hear about your problems. Is the companion app installed on the child's phone? 

-Evelyn

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