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remove the Verizon Smart Family
AMV1976
Member

I want to remove the $10/month fee I am currently paying for the Verizon Smart Family. How do I do that?

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Re: remove the Verizon Smart Family
tikibar1
Sr. Leader
Sr. Leader

See # 9 under General Info:

Verizon Smart Family FAQs 

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Re: remove the Verizon Smart Family
vzw_customer_support
Customer Support

AMV1976, making sure you are aware of your options to Add/Remove your account features is important. Allow us the opportunity to review the details of your concern. With Verizon Smart Family, this service will provide you parental controls to manage Smartphones that are on your account https://vz.to/2riuT70. Why are you requesting to remove the Verizon Smart Family feature? Can you please let us know if you were needing assistance on how to set up the parental controls on your devices?

 

Here is a helpful link https://vz.to/2YKwAIr to view the steps on how to manage your account Add-Ons. Does this help?

 

SylviaT_VZW

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Re: remove the Verizon Smart Family
Donamarie55
Member

Good luck ! I have been trying since September to have it removed, they can’t do it 😔😔

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Re: remove the Verizon Smart Family
vzw_customer_support
Customer Support

Donamarie55, we certainly don't want you to have a feature that is no longer needed. Have you taken a look at the steps here http://spr.ly/66041p0a6 question 9 'How do I unsubscribe from Verizon Smart Family?'

 

TionnaB_VZW

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