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smart family not blocking texting
Mike2e77
Member

I have set up restricted usage time online for my daughter's phone and set a list of accepted numbers. During the restricted usage time, my daughter is still able to send and receive messages on her iPhone. This is not acceptable, what is the fix?

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Re: smart family not blocking texting
vzw_customer_support
Customer Support

Hi, Mike2e77. We always want to ensure that the restrictions work properly. We are here to help. Just to double check, has the restriction previously worked in the past? 

-Lorenzo

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