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wont let me remove smart family
FIREDOG11KU
Member

I can't get the system to remove the Smart family app so that I can get a new sim car for my phone. It is always a problem, but this time it refuses to go off of my account. HELP!!!!!!

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Re: wont let me remove smart family
rodneym_vzw
Verizon Employee

Firedog11ku, making sure I am able to get a new sim for my device would be very important to me as well. Not being able to remove the Smart family app sounds very strange. No worries, I will be more than happy to assist. Please share with me what make and model phone are you using? Also, share what happens when you attempt to remove the app?

RodneyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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