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Disconnect HUM service
Winghaven1
Member

Was told by your Verizon sales person the HUM was free device and could cancel when did not want. then was told a year later hat is had to be paid off and run the two year contract.  I have not used it since Sept 2020 and do not want the HUM any more. How do I get rid of this and take the cost on my bill each month. I feel this was presented wrong and was told it was free, a load of garbage. I want it stopped and disconnected, I have removed the App from my phone also. 

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Re: Disconnect HUM service
Doggo
Novice

Have to call in and request a disconnect. It will drop off on the last day of your billing cycle.

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Re: Disconnect HUM service
vzw_customer_support
Customer Support

Winghaven1, making sure I am able to manage line on my account is vital. I apologize the device is not something that is not working out  for you. I will be more than happy to assist. Please share with me what has you looking to remove the Hum device?-Rodney

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