I'm sorry you're having the same issue as well, Agropper.
We will be delighted to provide you the help you need. Is there an alert set up? Take a look at pages 30 and 38 of the user manual. https://ss7.vzw.com/is/content/VerizonWireless/Catalog%20Assets/Devices/Gizmo/Gizmowatch%20UG/gizmow...
Page 47 provides instructions on resetting the Gizmo Watch.
Please let us know if you run it any issues.