Making sure you're able to connect your smart Bluray/DVD player to your SmartHub and get an internet connection is important, and we're here to help, LOU-NAWLINS.
Just to be clear, are you attempting to connect the Bluray/DVD player to the SmartHub via an Ethernet cable? Have you been able to connect other devices to the SmartHub using an Ethernet cable? Have you tried connecting the Bluray/DVD player via WiFi?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes I am trying to connect via ethernet cable from the SmartHub to the Sony Blueray/DVD. Once connected the DVD player successfully obtained an IP address and shows physical Connection good.
But also shows no Internet availability.
Connecting wirelessly with my Samsung Note 9 to SmartHub, I do have Internet connectivity. Even with rest of the phone on airplane mode, so I know I am getting it from the SmartHub.
Additionally, the SmartHub only shows 1 device connected with both the Samsung Note 9 Wireless and the DVD wired. If just the DVD, it shows 0 connected devices.
I tried both ethernet ports on the SmartHub: one showing a LAN diagram and the one showing home router. As expected, only the LAN one gives an IP address and shows physical Connection ok.
No, I have not tried to wire any other devices to the SmartHub.