Never received my gift card for switching cell phone service

Moonmanmike
Newbie

I never received my $200 gift card for switching cell service. I have called multiple times and keep getting told it can take up to 8 weeks - it’s been over 4 months 

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2 Replies
vzw_customer_support
Customer Service Rep

Moonmanmike, we're sorry to hear that you're having problems with that gift card. We want to make sure you get your promotions ASAP and we're here for you. We're sending you a Private Message so we can help.

~Jesse

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SynthpopAddict
Champion - Level 2

@Moonmanmike, I hope you won't get told the promotion is now expired or some such ☹️ but this user finally did manage to get their Switcher Rebate after figuring out the puzzle behind it...see the link below for their tips.  Why promos are this hard to redeem mystifies me.  If Verizon doesn't want to offer them, they just shouldn't offer them, instead of making it some arduous process to get!

https://community.verizon.com/t5/Mobile-Deals/Challenges-with-switcher-rebate-Try-these-steps/m-p/17...

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I'm not a Verizon employee, just another customer trying to help.
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