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$100 off tablet
paulettegrc
Member

I got and email saying I could get $100 off a tablet. I see no restrictions but I can't use it online like Iwould like to. And when I call cs the tablet prices goes up $100. Question is how can I use it online and why does the tablet price go up with cs

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Re: $100 off tablet
vzw_customer_support
Customer Support

We definitely want you to get any available discount, paulettegrc. It sounds like you're referring to our 4G Tablet Promotion where you can receive a $100 discount on the purchase of any new 4G LTE tablets with a new 2-year Customer Agreement. This promotion would bring a brand new LG G Pad 8.3 LTE from $299.99 to $199.99 with a 2 year agreement. It looks as if you're referring to a used device however, which would not be eligible for additional discounting. When browsing the tablets on My Verizon http://vz.to/1zaCKDE the price reflected with 2-year agreement upgrade includes the $100 off retail/full price.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: $100 off tablet
LRVassar
Sr. Member

paulettegrc

Manual online sales and the Sales Department have always been two different prices. No, it doesn't make sense, but not much about Verizon does anymore. That said, be sure to read the small print. You will need to sign a contract requiring the use of a data plan.

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Re: $100 off tablet
paulettegrc
Member

I'm new here to Verizon I like it so far but this email $100 off is frustrating I see no restrictions no certain tablet. Here's the story I did it online I chatted twice and I couldn't use it cause it didn't have a promo code so she said I had to call, so I called and the first guy that didn't happen I seen the LG G pad used for $50 and called a second time I mentioned the email and the second guy said no problem which tablet did I want I said the LG G pad used one he said ok so we get to check out and it was $54 asked how I wanted to pay for this I said I have that email for $100 off he said " oh that's for an iPad" I said no it doesn't say iPad or certain price then he says the tablet is already discounted do you can't use it AGAIN this email never state which tablet or the price . So I hang up on him I was so irritated. Can someone from Verizon help. I Been here with Verizon for a month and so far I like it but this is very irritating.

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Re: $100 off tablet
vzw_customer_support
Customer Support

We definitely want you to get any available discount, paulettegrc. It sounds like you're referring to our 4G Tablet Promotion where you can receive a $100 discount on the purchase of any new 4G LTE tablets with a new 2-year Customer Agreement. This promotion would bring a brand new LG G Pad 8.3 LTE from $299.99 to $199.99 with a 2 year agreement. It looks as if you're referring to a used device however, which would not be eligible for additional discounting. When browsing the tablets on My Verizon http://vz.to/1zaCKDE the price reflected with 2-year agreement upgrade includes the $100 off retail/full price.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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